Carrier loss run guide
Progressive Loss Run Request, Step by Step
To get a Progressive Commercial loss run, ask the agent of record to pull it through the agent portal, or send the carrier a written request with the insured's signed letter of authority, policy numbers and periods. The insured can also request their own loss runs. Allow about 10 business days, which varies by carrier.
| Carrier | Policy | Status | Last action |
|---|---|---|---|
| ProgressiveCA 4471902 | CA 4471902 | Follow-up 1 sent | Oct 4 |
| Keystone CasualtyGLP 0088213 | GLP 0088213 | Follow-up 2 sent | Oct 9 |
| Granite State CompWC 2215560 | WC 2215560 | Acknowledged | Oct 7 |
| Bayline SpecialtyPKG 771045 | PKG 771045 | Sent | Oct 10 |
| Crestmark IndemnityUMB 30981 | UMB 30981 | Drafted | n/a |
How to request a Progressive loss run
Five steps that work for the agent of record, a new broker with a letter of authority or the insured.
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1
Collect policy details
Get the declarations pages for each Progressive policy from the insured: named insured, FEIN, policy numbers and policy periods for the last five years.
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2
Get a signed letter of authority
Have an officer of the insured sign a letter of authority that names your agency and lets Progressive release loss history to you.
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3
Send to the right channel
If you are the agent of record, pull the loss run from the Progressive agent portal. If you are a new broker, send the request with the signed letter of authority to the loss run channel published on the Progressive website.
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4
Follow up on a schedule
Follow up on day 3, day 7 and day 14 if no reply arrives, and confirm the current loss run channel with the carrier if the request is not acknowledged.
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5
Check the reply
Confirm every policy period is present, totals add up and the valuation date is within 90 days before you send the loss run to market.
Lines Progressive commonly writes
- Commercial auto
- For-hire trucking and motor carrier
- Business owners policy (BOP)
- General liability
- Contractor and service business vehicles
Typical request channels
- Agent portal for the agent of record
- Loss run or customer service department, as published on the carrier website
- Insured self-service policy account
- Written request with a signed letter of authority
Channels change. Confirm the current loss run channel with Progressive before you send.
The same process applies to every carrier. Our guide on how to request loss runs covers the full workflow, and if you are new to the document itself, start with what a loss run report is.
What to include in a Progressive loss run request
A complete request is the fastest request. Missing policy numbers or an unsigned authorization are the usual reasons a carrier does not reply.
- Named insured exactly as shown on the Progressive policy, plus any additional named insureds
- FEIN of the insured
- Every policy number and policy period, including prior and cancelled terms
- Number of years requested, usually five
- Lines of coverage you need (for example commercial auto)
- Letter of authority signed by the insured
- Where to send the loss run: your email address or a secure upload link
- Request for a current valuation date with paid, reserved and incurred amounts
Use a ready request letter
Our loss run request letter has every field above, with a letter of authority block for the insured to sign. For workers comp history, see workers comp loss runs for the medical and indemnity detail markets expect.
The insured can usually request their own Progressive loss runs too, which helps when a carrier is slow to answer a broker.
How LossRunReports sends the Progressive request
One request center for every carrier. The signed letter of authority goes out with the request, and follow-ups run on day 3, 7 and 14 until the loss run arrives.
| Carrier | Policy | Status | Last action |
|---|---|---|---|
| Northfield MutualCA 4471902 | CA 4471902 | Received | Oct 4 |
| Keystone CasualtyGLP 0088213 | GLP 0088213 | Follow-up 2 sent | Oct 9 |
| Granite State CompWC 2215560 | WC 2215560 | Acknowledged | Oct 7 |
| Bayline SpecialtyPKG 771045 | PKG 771045 | Sent | Oct 10 |
| Crestmark IndemnityUMB 30981 | UMB 30981 | Drafted | n/a |
Oct 1, 9:12
Request sent to [email protected]
Oct 4, 8:00
Follow-up 1 sent automatically (day 3)
Oct 8, 8:00
Follow-up 2 sent automatically (day 7)
Oct 15, 8:00
Follow-up 3 scheduled (day 14)
Oct 21
Marked overdue, account manager notified
Replies land on a dedicated inbound address or a secure upload link. PDF, scanned, XLSX and CSV loss runs are read into one claims schema, totals are reconciled, and gaps, duplicates and valuations older than 90 days are flagged. See how the loss run software builds the five-year summary with loss ratio.
Tips for Progressive loss runs
Commercial auto loss runs are often requested per policy, so list every power unit policy and every trailer or hired auto policy separately.
Trucking accounts change policy numbers at renewal. Include prior policy numbers for each year so no term is skipped.
Ask for open claim reserves and claimant counts, because auto underwriters price heavily on frequency.
If the insured has an online account, ask whether loss history is available there before you wait on a written reply.
Progressive loss run questions
Can a new broker request a Progressive commercial auto loss run?
Yes, with a letter of authority signed by the named insured. Without it, the carrier generally releases loss history only to the agent of record or to the insured.
Does Progressive include motor carrier policies in one loss run?
Policies are often reported separately. List each policy number and policy period in the request so the reply covers every vehicle policy the account held.
How many years should I ask Progressive for?
Most commercial auto submissions ask for five years of currently valued loss runs. Ask for five unless the target market states otherwise.
See your own loss run read in under a minute
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