Carrier loss run guide
Liberty Mutual Loss Run Request, Step by Step
To get a Liberty Mutual loss run, ask the agent of record to pull it through the agent portal, or send Liberty Mutual a written request with the insured's signed letter of authority, FEIN, policy numbers and periods. The insured can also ask directly. Turnaround is often about 10 business days and varies by carrier.
| Carrier | Policy | Status | Last action |
|---|---|---|---|
| Liberty MutualCA 4471902 | CA 4471902 | Follow-up 1 sent | Oct 4 |
| Keystone CasualtyGLP 0088213 | GLP 0088213 | Follow-up 2 sent | Oct 9 |
| Granite State CompWC 2215560 | WC 2215560 | Acknowledged | Oct 7 |
| Bayline SpecialtyPKG 771045 | PKG 771045 | Sent | Oct 10 |
| Crestmark IndemnityUMB 30981 | UMB 30981 | Drafted | n/a |
How to request a Liberty Mutual loss run
Five steps that work for the agent of record, a new broker with a letter of authority or the insured.
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1
Collect policy details
Get the declarations pages for each Liberty Mutual policy from the insured: named insured, FEIN, policy numbers and policy periods for the last five years.
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2
Get a signed letter of authority
Have an officer of the insured sign a letter of authority that names your agency and lets Liberty Mutual release loss history to you.
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3
Send to the right channel
If you are the agent of record, use the Liberty Mutual agent portal. As a new broker, send the request with the signed letter of authority to the loss run channel published on the Liberty Mutual website.
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4
Follow up on a schedule
Follow up on day 3, day 7 and day 14 if no reply arrives, and confirm the current loss run channel with the carrier if the request is not acknowledged.
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5
Check the reply
Confirm every policy period is present, totals add up and the valuation date is within 90 days before you send the loss run to market.
Lines Liberty Mutual commonly writes
- Workers compensation
- Commercial auto
- General liability
- Commercial property
- Umbrella and excess
Typical request channels
- Agent portal for appointed agents
- Loss run or service department, as published on the carrier website
- Insured self-service account
- Written request with a signed letter of authority
Channels change. Confirm the current loss run channel with Liberty Mutual before you send.
The same process applies to every carrier. Our guide on how to request loss runs covers the full workflow, and if you are new to the document itself, start with what a loss run report is.
What to include in a Liberty Mutual loss run request
A complete request is the fastest request. Missing policy numbers or an unsigned authorization are the usual reasons a carrier does not reply.
- Named insured exactly as shown on the Liberty Mutual policy, plus any additional named insureds
- FEIN of the insured
- Every policy number and policy period, including prior and cancelled terms
- Number of years requested, usually five
- Lines of coverage you need (for example workers compensation)
- Letter of authority signed by the insured
- Where to send the loss run: your email address or a secure upload link
- Request for a current valuation date with paid, reserved and incurred amounts
Use a ready request letter
Our loss run request letter has every field above, with a letter of authority block for the insured to sign. For workers comp history, see workers comp loss runs for the medical and indemnity detail markets expect.
The insured can usually request their own Liberty Mutual loss runs too, which helps when a carrier is slow to answer a broker.
How LossRunReports sends the Liberty Mutual request
One request center for every carrier. The signed letter of authority goes out with the request, and follow-ups run on day 3, 7 and 14 until the loss run arrives.
| Carrier | Policy | Status | Last action |
|---|---|---|---|
| Northfield MutualCA 4471902 | CA 4471902 | Received | Oct 4 |
| Keystone CasualtyGLP 0088213 | GLP 0088213 | Follow-up 2 sent | Oct 9 |
| Granite State CompWC 2215560 | WC 2215560 | Acknowledged | Oct 7 |
| Bayline SpecialtyPKG 771045 | PKG 771045 | Sent | Oct 10 |
| Crestmark IndemnityUMB 30981 | UMB 30981 | Drafted | n/a |
Oct 1, 9:12
Request sent to [email protected]
Oct 4, 8:00
Follow-up 1 sent automatically (day 3)
Oct 8, 8:00
Follow-up 2 sent automatically (day 7)
Oct 15, 8:00
Follow-up 3 scheduled (day 14)
Oct 21
Marked overdue, account manager notified
Replies land on a dedicated inbound address or a secure upload link. PDF, scanned, XLSX and CSV loss runs are read into one claims schema, totals are reconciled, and gaps, duplicates and valuations older than 90 days are flagged. See how the loss run software builds the five-year summary with loss ratio.
Tips for Liberty Mutual loss runs
Liberty Mutual writes business both through independent agents and through its own sales staff. Ask the insured which one placed the policy.
Include the FEIN, since workers comp history is usually matched on it.
Ask for currently valued loss runs with reserves, paid and incurred shown separately.
If one request covers several entities, list each named insured on the letter of authority.
Liberty Mutual loss run questions
Does it matter who placed the Liberty Mutual policy?
It can. Policies placed through an independent agent are usually requested through that agent or the carrier loss run channel, while directly placed policies go through the carrier service channel.
Can the insured request Liberty Mutual loss runs themselves?
Yes, the named insured can request their own loss history. Many brokers ask the insured to send the request when the carrier reply is slow.
What should the Liberty Mutual request cover?
Every policy number and period for the last five years, each line written and the address where the reply should go.
See your own loss run read in under a minute
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