Carrier loss run guide
AIG Loss Run Request, Step by Step
To get an AIG loss run, the broker of record can usually request it through the AIG broker portal or loss run channel. A new broker sends a written request with the insured's signed letter of authority, policy numbers and periods to the channel AIG publishes. Allow about 10 business days, varying by carrier.
| Carrier | Policy | Status | Last action |
|---|---|---|---|
| AIGCA 4471902 | CA 4471902 | Follow-up 1 sent | Oct 4 |
| Keystone CasualtyGLP 0088213 | GLP 0088213 | Follow-up 2 sent | Oct 9 |
| Granite State CompWC 2215560 | WC 2215560 | Acknowledged | Oct 7 |
| Bayline SpecialtyPKG 771045 | PKG 771045 | Sent | Oct 10 |
| Crestmark IndemnityUMB 30981 | UMB 30981 | Drafted | n/a |
How to request a AIG loss run
Five steps that work for the agent of record, a new broker with a letter of authority or the insured.
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1
Collect policy details
Get the declarations pages for each AIG policy from the insured: named insured, FEIN, policy numbers and policy periods for the last five years.
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2
Get a signed letter of authority
Have an officer of the insured sign a letter of authority that names your agency and lets AIG release loss history to you.
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3
Send to the right channel
If you are broker of record, request the loss run through the AIG broker channel. As a new broker, send the signed letter of authority to the loss run channel published on the AIG website, naming the AIG company that issued each policy.
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4
Follow up on a schedule
Follow up on day 3, day 7 and day 14 if no reply arrives, and confirm the current loss run channel with the carrier if the request is not acknowledged.
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5
Check the reply
Confirm every policy period is present, totals add up and the valuation date is within 90 days before you send the loss run to market.
Lines AIG commonly writes
- Large commercial property
- Casualty and excess casualty
- Financial lines (D&O, E&O, cyber)
- Excess and surplus through Lexington Insurance
- Specialty and multinational
Typical request channels
- Broker portal for the broker of record
- Loss run department, as published on the carrier website
- Written request with a signed letter of authority
- Insured request through their risk management contact
Channels change. Confirm the current loss run channel with AIG before you send.
The same process applies to every carrier. Our guide on how to request loss runs covers the full workflow, and if you are new to the document itself, start with what a loss run report is.
What to include in a AIG loss run request
A complete request is the fastest request. Missing policy numbers or an unsigned authorization are the usual reasons a carrier does not reply.
- Named insured exactly as shown on the AIG policy, plus any additional named insureds
- FEIN of the insured
- Every policy number and policy period, including prior and cancelled terms
- Number of years requested, usually five
- Lines of coverage you need (for example large commercial property)
- Letter of authority signed by the insured
- Where to send the loss run: your email address or a secure upload link
- Request for a current valuation date with paid, reserved and incurred amounts
Use a ready request letter
Our loss run request letter has every field above, with a letter of authority block for the insured to sign. For workers comp history, see workers comp loss runs for the medical and indemnity detail markets expect.
The insured can usually request their own AIG loss runs too, which helps when a carrier is slow to answer a broker.
How LossRunReports sends the AIG request
One request center for every carrier. The signed letter of authority goes out with the request, and follow-ups run on day 3, 7 and 14 until the loss run arrives.
| Carrier | Policy | Status | Last action |
|---|---|---|---|
| Northfield MutualCA 4471902 | CA 4471902 | Received | Oct 4 |
| Keystone CasualtyGLP 0088213 | GLP 0088213 | Follow-up 2 sent | Oct 9 |
| Granite State CompWC 2215560 | WC 2215560 | Acknowledged | Oct 7 |
| Bayline SpecialtyPKG 771045 | PKG 771045 | Sent | Oct 10 |
| Crestmark IndemnityUMB 30981 | UMB 30981 | Drafted | n/a |
Oct 1, 9:12
Request sent to [email protected]
Oct 4, 8:00
Follow-up 1 sent automatically (day 3)
Oct 8, 8:00
Follow-up 2 sent automatically (day 7)
Oct 15, 8:00
Follow-up 3 scheduled (day 14)
Oct 21
Marked overdue, account manager notified
Replies land on a dedicated inbound address or a secure upload link. PDF, scanned, XLSX and CSV loss runs are read into one claims schema, totals are reconciled, and gaps, duplicates and valuations older than 90 days are flagged. See how the loss run software builds the five-year summary with loss ratio.
Tips for AIG loss runs
AIG writes through several companies, including Lexington Insurance for excess and surplus business. Name the issuing company for each policy.
Large accounts may have deductible or self-insured retention programs. Ask for losses within the retention to be shown as well.
Financial lines are usually claims made. Ask for claims and notices of circumstances with report dates.
Multinational programs can report local policies separately. Ask which countries are included.
AIG loss run questions
Is a Lexington Insurance loss run requested from AIG?
Lexington Insurance is an AIG company. Name Lexington and the policy number in the request so it reaches the right team.
Should AIG loss runs show losses inside the deductible?
For deductible and retention programs, ask for ground-up losses so the new market sees the full history.
Can a new broker request AIG loss runs?
Yes, with a letter of authority signed by the named insured.
See your own loss run read in under a minute
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