Carrier loss run guide
The Hartford Loss Run Request, Step by Step
To get a Hartford loss run, the agent of record can usually pull it through The Hartford agent portal. A new broker sends a written request with the insured's signed letter of authority, FEIN, policy numbers and periods to the loss run channel The Hartford publishes. Insureds can request their own. Allow about 10 business days.
| Carrier | Policy | Status | Last action |
|---|---|---|---|
| The HartfordCA 4471902 | CA 4471902 | Follow-up 1 sent | Oct 4 |
| Keystone CasualtyGLP 0088213 | GLP 0088213 | Follow-up 2 sent | Oct 9 |
| Granite State CompWC 2215560 | WC 2215560 | Acknowledged | Oct 7 |
| Bayline SpecialtyPKG 771045 | PKG 771045 | Sent | Oct 10 |
| Crestmark IndemnityUMB 30981 | UMB 30981 | Drafted | n/a |
How to request a The Hartford loss run
Five steps that work for the agent of record, a new broker with a letter of authority or the insured.
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1
Collect policy details
Get the declarations pages for each The Hartford policy from the insured: named insured, FEIN, policy numbers and policy periods for the last five years.
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2
Get a signed letter of authority
Have an officer of the insured sign a letter of authority that names your agency and lets The Hartford release loss history to you.
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3
Send to the right channel
If you are the agent of record, pull the loss run from The Hartford agent portal. As a new broker, send the signed letter of authority to the loss run channel published on The Hartford website.
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4
Follow up on a schedule
Follow up on day 3, day 7 and day 14 if no reply arrives, and confirm the current loss run channel with the carrier if the request is not acknowledged.
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5
Check the reply
Confirm every policy period is present, totals add up and the valuation date is within 90 days before you send the loss run to market.
Lines The Hartford commonly writes
- Small business owners policy
- Workers compensation
- Commercial auto
- General liability
- Middle market property and casualty
Typical request channels
- Agent portal for appointed agents
- Loss run or service department, as published on the carrier website
- Insured self-service account
- Written request with a signed letter of authority
Channels change. Confirm the current loss run channel with The Hartford before you send.
The same process applies to every carrier. Our guide on how to request loss runs covers the full workflow, and if you are new to the document itself, start with what a loss run report is.
What to include in a The Hartford loss run request
A complete request is the fastest request. Missing policy numbers or an unsigned authorization are the usual reasons a carrier does not reply.
- Named insured exactly as shown on the The Hartford policy, plus any additional named insureds
- FEIN of the insured
- Every policy number and policy period, including prior and cancelled terms
- Number of years requested, usually five
- Lines of coverage you need (for example small business owners policy)
- Letter of authority signed by the insured
- Where to send the loss run: your email address or a secure upload link
- Request for a current valuation date with paid, reserved and incurred amounts
Use a ready request letter
Our loss run request letter has every field above, with a letter of authority block for the insured to sign. For workers comp history, see workers comp loss runs for the medical and indemnity detail markets expect.
The insured can usually request their own The Hartford loss runs too, which helps when a carrier is slow to answer a broker.
How LossRunReports sends the The Hartford request
One request center for every carrier. The signed letter of authority goes out with the request, and follow-ups run on day 3, 7 and 14 until the loss run arrives.
| Carrier | Policy | Status | Last action |
|---|---|---|---|
| Northfield MutualCA 4471902 | CA 4471902 | Received | Oct 4 |
| Keystone CasualtyGLP 0088213 | GLP 0088213 | Follow-up 2 sent | Oct 9 |
| Granite State CompWC 2215560 | WC 2215560 | Acknowledged | Oct 7 |
| Bayline SpecialtyPKG 771045 | PKG 771045 | Sent | Oct 10 |
| Crestmark IndemnityUMB 30981 | UMB 30981 | Drafted | n/a |
Oct 1, 9:12
Request sent to [email protected]
Oct 4, 8:00
Follow-up 1 sent automatically (day 3)
Oct 8, 8:00
Follow-up 2 sent automatically (day 7)
Oct 15, 8:00
Follow-up 3 scheduled (day 14)
Oct 21
Marked overdue, account manager notified
Replies land on a dedicated inbound address or a secure upload link. PDF, scanned, XLSX and CSV loss runs are read into one claims schema, totals are reconciled, and gaps, duplicates and valuations older than 90 days are flagged. See how the loss run software builds the five-year summary with loss ratio.
Tips for The Hartford loss runs
The Hartford writes many small business accounts that bundle property and liability. Ask for property and liability losses to be listed separately.
Include the FEIN and each policy number, since small business policies are often rewritten under new numbers.
If the insured holds an online business account, ask whether loss history can be downloaded there first.
Workers comp history should show paid, reserved and incurred for medical and indemnity.
The Hartford loss run questions
Can a Hartford small business customer get their own loss run?
Yes. The named insured can request loss history directly from The Hartford, which is often the quickest route.
Does one Hartford loss run cover every line?
Not always. List each policy number so workers comp, auto and the business owners policy are all included.
What does a Hartford loss run request need?
Named insured, FEIN, policy numbers and periods, years requested, a signed letter of authority and the reply address.
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