Carrier loss run guide
Chubb Loss Run Request, Step by Step
To get a Chubb loss run, the broker of record can usually request it through the Chubb agent and broker portal. A new broker sends a written request with the insured's signed letter of authority, policy numbers and periods to the loss run channel Chubb publishes. Allow about 10 business days, varying by carrier.
| Carrier | Policy | Status | Last action |
|---|---|---|---|
| ChubbCA 4471902 | CA 4471902 | Follow-up 1 sent | Oct 4 |
| Keystone CasualtyGLP 0088213 | GLP 0088213 | Follow-up 2 sent | Oct 9 |
| Granite State CompWC 2215560 | WC 2215560 | Acknowledged | Oct 7 |
| Bayline SpecialtyPKG 771045 | PKG 771045 | Sent | Oct 10 |
| Crestmark IndemnityUMB 30981 | UMB 30981 | Drafted | n/a |
How to request a Chubb loss run
Five steps that work for the agent of record, a new broker with a letter of authority or the insured.
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1
Collect policy details
Get the declarations pages for each Chubb policy from the insured: named insured, FEIN, policy numbers and policy periods for the last five years.
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2
Get a signed letter of authority
Have an officer of the insured sign a letter of authority that names your agency and lets Chubb release loss history to you.
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3
Send to the right channel
If you are broker of record, request the loss run through the Chubb agent and broker portal. As a new broker, send the signed letter of authority to the loss run channel published on the Chubb website.
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4
Follow up on a schedule
Follow up on day 3, day 7 and day 14 if no reply arrives, and confirm the current loss run channel with the carrier if the request is not acknowledged.
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5
Check the reply
Confirm every policy period is present, totals add up and the valuation date is within 90 days before you send the loss run to market.
Lines Chubb commonly writes
- Commercial property
- General liability and umbrella
- Management liability (D&O, EPL, fiduciary)
- Cyber
- Workers compensation
- Specialty and middle market
Typical request channels
- Agent and broker portal
- Loss run department, as published on the carrier website
- Insured self-service account
- Written request with a signed letter of authority
Channels change. Confirm the current loss run channel with Chubb before you send.
The same process applies to every carrier. Our guide on how to request loss runs covers the full workflow, and if you are new to the document itself, start with what a loss run report is.
What to include in a Chubb loss run request
A complete request is the fastest request. Missing policy numbers or an unsigned authorization are the usual reasons a carrier does not reply.
- Named insured exactly as shown on the Chubb policy, plus any additional named insureds
- FEIN of the insured
- Every policy number and policy period, including prior and cancelled terms
- Number of years requested, usually five
- Lines of coverage you need (for example commercial property)
- Letter of authority signed by the insured
- Where to send the loss run: your email address or a secure upload link
- Request for a current valuation date with paid, reserved and incurred amounts
Use a ready request letter
Our loss run request letter has every field above, with a letter of authority block for the insured to sign. For workers comp history, see workers comp loss runs for the medical and indemnity detail markets expect.
The insured can usually request their own Chubb loss runs too, which helps when a carrier is slow to answer a broker.
How LossRunReports sends the Chubb request
One request center for every carrier. The signed letter of authority goes out with the request, and follow-ups run on day 3, 7 and 14 until the loss run arrives.
| Carrier | Policy | Status | Last action |
|---|---|---|---|
| Northfield MutualCA 4471902 | CA 4471902 | Received | Oct 4 |
| Keystone CasualtyGLP 0088213 | GLP 0088213 | Follow-up 2 sent | Oct 9 |
| Granite State CompWC 2215560 | WC 2215560 | Acknowledged | Oct 7 |
| Bayline SpecialtyPKG 771045 | PKG 771045 | Sent | Oct 10 |
| Crestmark IndemnityUMB 30981 | UMB 30981 | Drafted | n/a |
Oct 1, 9:12
Request sent to [email protected]
Oct 4, 8:00
Follow-up 1 sent automatically (day 3)
Oct 8, 8:00
Follow-up 2 sent automatically (day 7)
Oct 15, 8:00
Follow-up 3 scheduled (day 14)
Oct 21
Marked overdue, account manager notified
Replies land on a dedicated inbound address or a secure upload link. PDF, scanned, XLSX and CSV loss runs are read into one claims schema, totals are reconciled, and gaps, duplicates and valuations older than 90 days are flagged. See how the loss run software builds the five-year summary with loss ratio.
Tips for Chubb loss runs
Management liability and cyber policies are often claims made. Ask for notices of circumstances as well as claims, if the target market wants them.
Chubb accounts frequently hold several lines. Request each line by policy number so property, casualty and financial lines all come back.
For international programs, ask which loss history is included, since local policies may be reported separately.
Ask for large loss narratives on any claim above the threshold your market uses.
Chubb loss run questions
Do Chubb management liability loss runs include notices?
It depends on the line and request. Ask explicitly for claims and notices of circumstances if your market needs both.
Can I request all Chubb lines at once?
Yes. List every policy number and line in one request so the reply covers the full account.
Who can request a Chubb loss run?
The insured, the broker of record and any broker the insured authorizes in writing.
See your own loss run read in under a minute
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